Our Clients' Testimonials
"Your name change is very apt for us, Mum and Dad are happy at home with the lovely Anita as their live-in carer.”
Anne & family November 2023
"I will be having a stairlift fitted in approximately l0 days time so I will no longer need an evening visit to help me up to bed. Please could you therefore discontinue my all my visits after the 14 day notice period has elapsed.
I would like to thank you and all the lovely carers who have provided my care for your excellent service. ”
Dianne November 2023
"Dear Friends on behalf of my Father and the rest of my family, I would like to thank you all so much for the way you cared for my Mum, Grace Sparks, from her returning from a spell in hospital last October until her passing on 6th April. All your carers were amazing and showed such care and concern for mum over this time, and were always so friendly and courteous towards her. Mum certainly loved them all and we know she felt so safe and secure in their care of her, which was so lovely for us - her family - to see. Each one of them was concerned for her wellbeing and were always concerned that she was looked after to the highest standard even when her health was failing. We have nothing but praise for them all and felt we wanted to pass on our sincere thanks to you all for the excellent way you looked after her- we couldn’t have asked for more. As promised, I am enclosing a photograph we took of Sumi with Mum on one of her visits, which we think is so lovely and shows the love and friendliness that existed between them. We (the family) came to know all the carers as friends too and now quite miss their daily visits to the house. You are doing an excellent work and we would certainly have been struggling had we not had you there to help us at a very difficult time. Keep up the good work - it is so needed in our world today. With Very Kind Regards and Sincere Thanks, Karen Todd (Mrs)”
Karen & family
"Just wanted to compliment you all on the excellent service we have received from your carers. They are genuinely caring, as well as being friendly, very professional and prompt. In fact, everything you would want carers to be. From past experience, not all care companies can say the same. You can be rightly proud of your team and your management of them.”
Satisfied Client - Sonning
"I would like to thank you for all the care you gave to my dad, Edwin Hill (known as Ted), in the last months of his life from Nov. 2019 until April 2020. What you gave was much more than the physical support which was so vital at that time, and which was more than myself and my son could give on our own, you also gave him a warmth and friendliness which brightened up his day. He looked forward to having a chat and a joke with you and it helped to restore his appetite and rebuild a little strength for a few months. Your visits continued as ever (but with restrictions) when the pandemic first broke out last year, so that he could remain at home, as he wished, for as long as possible until he was finally admitted to hospital last April. Thank you for helping Ted, Best wishes from Alison (and family).”
Alison & family
"I would like to thank all the carers who had a share in the daily care of Michael during the last two years. Precila & Dan especially have all our love & respect, also Jeffery, Sumi & never ever forgetting Danilo. I could not have had a better team. They always came in with a smile & left with a joke. Dan especially showed such empathy towards Michael - it was heart-warming to see. I sincerely hope we can keep in touch. They were all such a huge part of my life. Christine Kimble.”
Kimble family
"Hi Rachana, This email is to notify you that Mrs Rafique has sadly passed away 16/09/20. Family are so grateful with the support you rendered to their mum. Aneela said her mum loved the carers and she was so happy with their support.”
Rafique family
"You have been caring for my father Douglas for a year now and both my brother and I are very happy with the care given. I am always informed if there are any worries with his health so that I am in agreement with decisions made. The manager is always helpful and accommodating when changes are needed to the regular package. It is lovely for my father to have the same carer each day who then notices if things are not quite right with him. The carer he has always goes the extra mile to make his life as good as it can be. If asked, I would highly recommend this care company."
Douglas' family
"Just a note to thank you and your colleagues for all your help over the last seven months. As I have told you over the phone, Jeffery and Summi have been excellent both in their care and their friendship. I was able to say thank you to Jeffery on my last visit but please pass my thanks on to Summi and give her my best wishes."
Curnow family
"I have just spoken to the daughter of Mrs P, Ella. She was very complimentary about the care staff visiting her mother. Ella said the carers were skilled, respectful and sensitive to her mother’s needs and preferences. Having them coming in has enabled Ella to start doing some work again because she has confidence in the staff."
Ella's family
"The family are so pleased with your service. Aneela, Mrs Rafique’s daughter, reported that the carer who did the first call communicated with her mum and she took her to walk around the house which was what she needs as well. She said the carer was so caring and polite. Aneela reported that the carer stayed the allocated time and she did a lot with her mum within 30 minutes allocated time, and all the time she engaged with her. She said she is so happy and so grateful."
Rafique family
"I would like to say what a truly wonderful carer Geoffrey is. Edward is unwell with a water infection and it is difficult to get him to respond. Geoffrey went over and above his duty to ensure that Edward is safely in bed and that I am alright. You have an absolute treasure of an employee who is worth his weight in gold. My thanks to Geoffrey. Doris Goddard."
Goddard family
"The carers were always courteous, cheerful and friendly and we would like to hope that we would use your services again in the future, should the need arise."
Gibbs family
"My father came out of hospital very close to Christmas but needed regular carers to come into our home three times each day. It was very difficult to find carers at such short notice to cover the Christmas period. We were very impressed with how Precy managed to organise care for us when other agencies were not able to do so. Precy and her team of carers were always very kind to my father and were adaptable if we changed our care requirements. Precy offered advice to help my Mum, who has dementia, cope with all the changes that were going on in our home. I would recommend this care agency to others who are in a similar situation."
Cooke family
"I agree all seems to be going well, and they are head and shoulders above the previous care team. They do more for my mother in so many ways, but most importantly they spend time with her."
Walkers family
"Unfortunately mum, Florence Hawkins, passed away on 17 November so we only had a few visits from Precila and Ophelia. I just wanted to let you know that they provided an excellent service and they could not have been more kind and caring when looking after mum. I would recommend them.”
Barbara family
Tel: 0118 467 5838
enquiry@hahcc.co.uk
Unit 5 Bellman Court
Great Knollys Street
Reading RG1 7HN UK
Out of Hours
Call:
0118 467 5838
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